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Business Analyst Resume Example (ATS-Optimized Master Resume)

Requirements, data and stakeholder work shown as outcomes: cycle time cut, defects avoided, decisions made faster.

Business Analyst resume example content

Professional Summary

Business analyst with 5 years in retail banking. Delivered the requirements for a payments migration serving 1.2M customers and cut manual reconciliation effort by 30 hours a month.

Core Skills

Analysis: Requirements gathering, BRD and FRD authoring, user stories, gap analysis, process mapping

Tools: SQL, Power BI, JIRA, Confluence, Visio, Excel (advanced)

Delivery: Agile/Scrum, UAT planning and execution, release sign-off, stakeholder workshops

Domain: Retail banking, payments, KYC and onboarding

Key Achievements

Wrote the requirements for a payments platform migration covering 1.2M customers, delivered with zero post-release critical defects.

Removed 30 hours a month of manual reconciliation by redesigning the exception-handling process.

Cut UAT cycle length from 4 weeks to 2.5 by restructuring test coverage around risk.

Experience

Senior Business Analyst — Meridian Bank | Mar 2022 – Present

• Own requirements across 3 squads, from discovery workshops through to UAT sign-off.

• Built the SQL queries and Power BI views the product team uses for weekly funnel review.

• Ran the gap analysis that reprioritised a ₹4 crore programme backlog.

Business Analyst — Cove Financial Services | Jun 2019 – Feb 2022

• Authored 40+ user stories per quarter with acceptance criteria accepted without rework in 90% of cases.

• Mapped the customer onboarding process end to end, exposing 7 redundant approval steps.

Education

MBA, Finance — Symbiosis Institute of Business Management, 2019

B.Com — Mumbai University, 2017

Projects

Onboarding redesign — reduced average account activation from 3 days to 6 hours across 4 branches in pilot.

Additional

CBAP (in progress)

Certified Scrum Product Owner

SQL and Power BI certifications

What recruiters look for in a business analyst resume

  • Evidence you can translate between business and engineering, not just attend meetings.
  • SQL and reporting tools, since most BA roles now expect self-serve data pulls.
  • Domain match — a banking BA shortlist rarely surfaces a retail-only profile.

Common mistakes to avoid

  • Describing responsibilities ('responsible for requirements') instead of what changed because of you.
  • Leaving out the tools: JIRA, Confluence, Power BI, SQL, Visio.
  • Burying the domain experience on page two.

Business Analyst resume FAQs

What keywords should a business analyst resume include?

Requirements gathering, BRD/FRD, user stories, process mapping, gap analysis, UAT, SQL, JIRA, Confluence, Power BI or Tableau, plus your domain — banking, insurance, retail or healthcare.

Do business analysts need SQL on the resume?

For most current postings, yes. Even where it is listed as preferred, SQL is one of the fastest filters recruiters apply when a shortlist is too long.

Applying to another country?

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